Enterprise retail platform

Operational continuity for modern retail

Caris Etail unifies point of sale, inventory, staff administration, and reporting in a single subscription. Built for businesses that require reliable checkout, even during network disruption.

Shop teams using Caris Etail POS, dashboard, and mobile sales tools

Built for the shop floor

From independent stores to multi-location groups, one operating system for checkout and inventory.

  • Provisions shops
  • Pharmacies
  • Electronics
  • Fashion retail
  • Hardware stores
  • Supermarkets
  • Wholesale counters

Platform capabilities

Designed for the storefront and the back office

Maintain sales during connectivity loss, then reconcile automatically when service returns. One subscription provides full access for owners, managers, and cashiers.

Offline point of sale

Transactions complete locally and sync with idempotent identifiers, preventing duplicate sales when connectivity is restored.

Catalog and inventory

Products, barcodes, categories, and stock levels remain consistent across administration and every registered POS terminal.

Electronic payments

Accept card and mobile money at checkout, and process subscription renewals through the same secure payment flow.

Implementation

In production in three steps

Create an organisation, configure the catalog, and begin processing sales. No extended implementation programme is required.

Create an organisation

Register the business and invite staff. Owners, managers, and cashiers receive role-appropriate access from the outset.

Configure the catalog

Define products, categories, pricing, and inventory. Every POS terminal references the same authorised catalog.

Operate and review

Process sales online or offline, issue receipts, and open the cash drawer as required. Management reporting is available immediately after sync.

Deployment scale

One platform from independent stores to retail groups

The same product supports single-site operators, growing multi-staff businesses, and larger retail organisations. Access, reporting, and inventory controls scale with the operation.

Independent retail

Rapid checkout, accurate inventory, and continued sales during connectivity interruptions, without a dedicated IT function.

Growing organisations

Introduce management roles, operational reporting, and tighter controls as the business expands, without a platform migration.

Multi-site retail

Maintain oversight, staff permissions, and consistent operating standards across a larger team on a single platform.

Customer display

A second screen for transparent checkout

Present line items, discounts, tax, and the payable total on a customer-facing display before payment is taken.

1

Capture and present

Each item appears on the customer display as it is added.

2

Confirm the transaction

Subtotal, discounts, tax, and payment method remain visible.

3

Complete payment

Cash and electronic payments conclude with a confirmation screen.

Product

One platform for storefront, administration, and reporting

Point of sale, inventory, access control, and operational reporting remain connected so leadership can manage the business from any location.

  • Offline-capable POS with automatic reconciliation
  • Multi-location inventory, including product variants
  • Administration for products, customers, and staff
  • Customer-facing display for checkout transparency
  • Sales and inventory reporting for operational decisions
Caris Etail product overview: dashboard, mobile POS, scanner, and printer

Operations

Controls and insight after each transaction

Staff permissions, reporting, and hardware support are included for owners, managers, and cashiers.

Role-based access

Owners administer billing and staff. Managers oversee inventory and reports. Cashiers operate the point of sale.

Operational reporting

Sales performance, leading products, low-stock alerts, and inventory valuation support purchasing and planning decisions.

Receipts and cash drawer

Connect a USB thermal printer for receipts and trigger the cash drawer on cash transactions through the printer DK port.

Hardware compatibility

Compatible with standard retail peripherals

Caris Etail runs in the browser or as a desktop application and supports hardware commonly deployed in West African retail.

  • Touch screens and dual-monitor POS terminals
  • USB barcode scanners that type like a keyboard
  • 80mm and 58mm thermal receipt printers
  • Cash drawers connected through the printer

Checkout should not depend on a continuous internet connection.

Designed for regional retail operations

A single subscription includes POS, inventory, staff administration, and reporting. There are no feature tiers.

Commercial model

Questions

Frequently asked questions

Does the system operate without internet?

Yes. Sales can be completed offline. When connectivity returns, transactions sync using unique identifiers to prevent duplication.

Is there more than one plan?

The standard offering is a single full-access plan, billed monthly or annually. Custom commercial arrangements are available on request.

Are card and mobile money supported?

Yes. Subscription renewals and in-store electronic payments are available via card and mobile money in supported markets.

Is specialised hardware required?

A laptop, tablet, or POS terminal is sufficient to begin. Printers, scanners, and cash drawers are optional peripherals.

One subscription. Complete platform access.